Best CorrLinks Alternatives 2025: Honest Comparison
Checking CorrLinks constantly is exhausting. If you’re looking for a better way to stay connected, you’re not alone. Here’s an honest look at your options.
Important upfront: You can’t actually replace CorrLinks. It’s the BOP’s official email system, and all federal prison email flows through it. What we’re really comparing are “bridge services” that add modern features on top of CorrLinks—like instant notifications and text messaging.
The Quick Comparison
| Feature | CorrLinks Only | BridgeInside | Parakeet | Corbot | ContactMeASAP |
|---|---|---|---|---|---|
| Monthly cost | Free to receive* | $14.99 | ~$15-20 | ~$15-20 | ~$20 |
| SMS notifications | No | Yes | Yes | Yes | Yes |
| Telegram | No | Yes | No | No | No |
| AI access for inmate | No | Yes | Yes | Yes | No |
| Free trial | N/A | 14 days | Varies | Varies | Varies |
| In business since | 2005 | 2025 | 2021 | 2013 | ~2015 |
*CorrLinks is free to receive messages; inmates pay $0.05/message to send
First: Understanding What These Services Actually Do
All bridge services work the same basic way:
You text → Service converts to email → CorrLinks delivers to inmate
Inmate emails → Service converts to text → You get notification
What this means:
- Messages still go through CorrLinks (BOP still monitors everything)
- You’re not bypassing any security
- You’re just adding a convenience layer
The real value:
- You don’t have to check a website constantly
- Messages come to your phone as texts
- Flat monthly rate vs. worrying about per-message costs
Detailed Reviews
CorrLinks Only (The Free Option)
Best for: Families on extremely tight budgets who don’t mind checking a website
What you get:
- Official BOP email system
- $0.05 per message (paid by inmate)
- Works reliably (when it works)
The frustrations:
- No mobile app
- No push notifications—you have to check manually
- Website feels outdated (because it is)
- No way to know when a message arrives without logging in
- Can’t reply by text
Honest take: CorrLinks works. It’s reliable. But it’s designed for the prison system’s convenience, not yours. If you’re on a tight budget, you can make it work—but you’ll spend a lot of time refreshing that website.
BridgeInside
Full disclosure: This is our service. We’ll be honest about both strengths and limitations.
Price: $14.99/month (Basic) or $19.99/month (Personal with dedicated number)
What you get:
- SMS delivery to your phone
- Telegram support (for international families or data-only users)
- AI access for your loved one (ChatGPT, Wikipedia, web search)
- 14-day free trial
- Real human support (we answer every email within 24 hours)
Strengths:
- Telegram option (unique—no other service offers this)
- Clear, transparent pricing
- Built specifically because we saw how frustrating other options were
- Flat rate = predictable costs
Limitations:
- We’re new (launching 2025)
- Smaller company = smaller team
- Still building our track record
Honest take: We built this because we thought we could do better than the existing options. Whether we’re right is something you’ll have to judge. The 14-day trial is genuinely no-risk.
Parakeet
Price: ~$15-20/month
What you get:
- SMS delivery
- AI access for inmates
- Established since 2021
Strengths:
- Has been operating for several years
- AI features included
- Generally reliable service
Concerns we’ve seen:
- The company was listed for sale (raises questions about long-term commitment)
- Some customer complaints about support responsiveness
- Less transparency about pricing
Honest take: Parakeet works for many families. The “for sale” situation is concerning if you’re worried about service continuity. Worth trying if their pricing and features fit your needs.
Corbot
Price: Varies (contact for pricing)
What you get:
- SMS delivery
- AI access for inmates
- The oldest service in the market (since 2013)
Strengths:
- Longest track record—12+ years operating
- Proven that the model works
- Still in business after all this time
Concerns we’ve seen:
- Interface feels dated
- Pricing not always transparent
- Less modern feature set
Honest take: Corbot is the pioneer. They proved this model works. If “tried and true” matters more to you than “newest features,” they’re worth considering. The longevity is genuinely impressive in this space.
ContactMeASAP
Price: ~$20/month
What you get:
- SMS delivery
- Basic messaging features
- No AI access
Concerns we’ve seen:
- BBB rating of F (as of our research)
- Multiple complaints about support
- No AI features (which some families want)
- Higher price point without additional features
Honest take: Based on public reviews and ratings, we’d suggest exploring other options first. The BBB rating and support complaints are red flags worth considering.
How to Choose
If budget is your top priority:
Stick with CorrLinks. It’s free to receive, and $0.05/message is manageable for many families. You’ll sacrifice convenience, but you’ll save money.
If you want the most established option:
Consider Corbot. 12 years of operation is meaningful. They’ve weathered whatever challenges come with this business.
If you want modern features + Telegram:
Try BridgeInside. We’re the only service offering Telegram support, which matters for international families or those with limited phone plans.
If you want to compare before committing:
Use the free trials. Most services offer them. Sign up, test it for a week, see how it feels. Your experience matters more than any comparison chart.
Questions to Ask Before Signing Up
- What’s the actual monthly cost? (Watch for hidden fees)
- Is there a free trial? (If not, why not?)
- How do I reach support if something goes wrong? (Email? Phone? Chat?)
- What happens to my messages if the service shuts down? (Your CorrLinks still works)
- Can I cancel anytime? (Avoid long-term contracts)
The Honest Truth About All These Services
What they all do well:
- Convert the frustrating CorrLinks experience into something more modern
- Give you notifications so you’re not checking constantly
- Provide flat-rate pricing so you’re not counting messages
What none of them can fix:
- BOP monitoring delays (messages still go through screening)
- CorrLinks’ 13,000 character limit
- The underlying reality that prison communication is hard
The real question: Is $15-20/month worth not refreshing a website constantly? For many families, the answer is yes. For others, especially those on very tight budgets, CorrLinks alone works fine.
There’s no wrong answer. Only your answer.
FAQ
Are these services legal?
Yes. Bridge services work within the official CorrLinks system. All messages are still monitored by BOP. You’re just adding a convenience layer—not bypassing anything.
Will the prison block these services?
Unlikely. From the BOP’s perspective, it’s just another email address. Services like Corbot have been operating since 2013 without being blocked.
What if a service shuts down?
Your CorrLinks account still works. You’d lose the bridge features, but your communication channel stays open. Messages already in the system remain accessible.
Can I try before committing?
Most services offer free trials (typically 7-14 days). Take advantage of these. See how it actually feels before paying.
What about state prisons?
This comparison focuses on federal prison (CorrLinks). State prisons use different systems (JPay, GTL, Securus) with their own alternatives. That’s a different guide.
Summary
CorrLinks is required for federal prison email. Bridge services make it less painful. Choose based on your specific needs:
| Your Priority | Our Suggestion |
|---|---|
| Lowest cost | CorrLinks only |
| Most established | Corbot |
| Modern features + Telegram | BridgeInside |
| Just need basic texting | Any of the above |
The best service is the one that works for your situation. Most offer free trials—use them.
Disclosure: BridgeInside is included in this comparison. We’ve attempted to be fair and honest about all options, including our own limitations. Last updated: January 2025
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