The First 72 Hours: What to Do When Your Loved One Is Arrested
If you’re reading this, you’re probably scared. That’s okay. Let’s get through this together, one step at a time.
Before We Start
Take a breath.
What you’re feeling right now—the panic, the confusion, the fear—is completely normal. Millions of families have been exactly where you are. You’re not alone.
This guide will walk you through the first 72 hours. Not legal advice. Just practical steps from people who’ve been there.
Hour 0-6: Immediate Steps
What’s Happening Right Now
If your loved one was just arrested:
- They’re being processed (fingerprints, photos, paperwork)
- They may be held at a local facility or federal courthouse
- They cannot call you during processing
- You won’t have information yet—this is normal
What You Should Do
1. Write down everything you know:
- Time of arrest
- Where it happened
- What agency (FBI, DEA, Marshals?)
- Any case numbers given
2. Do NOT:
- Post on social media
- Call the jail/courthouse repeatedly
- Try to send money yet
- Panic (easier said than done, I know)
3. Wait for the first call:
- It may be collect
- Accept it
- Listen more than talk
- Remember: ALL CALLS ARE RECORDED
The Recording Warning
This is critical: Every phone call from custody is recorded and can be used as evidence.
When they call:
- Don’t discuss the case details
- Don’t admit anything
- Don’t speculate
- Just express love and support
- Ask what they need (lawyer contact info, etc.)
Hour 6-24: Getting Information
Finding Out Where They Are
Federal custody:
- BOP Inmate Locator won’t show them yet (takes days)
- Call the Marshals Service for the district where arrested
- Ask attorney if one has been contacted
Initial appearance/arraignment:
- Usually within 24-48 hours of arrest
- This is when you’ll learn more about charges
- May be able to attend (ask attorney)
The Lawyer Question
Public defender vs. private attorney:
| Factor | Public Defender | Private Attorney |
|---|---|---|
| Cost | Free if eligible | $10,000-$250,000+ |
| Quality | Often excellent | Varies widely |
| Caseload | High | Lower |
| Choice | Assigned | You choose |
Reality check: Public defenders handle most federal cases. Many are highly experienced. Cost doesn’t always equal quality.
Bail in Federal Cases
Honest truth: Bail in federal cases is rare.
Most federal defendants are detained until trial because:
- Federal cases are typically more serious
- Flight risk is presumed higher
- Prosecutors often argue for detention
If bail is possible:
- Will be discussed at initial appearance
- May require property, cash, or bond
- Conditions are strict
Day 1-3: Establishing Contact
When to Expect the First Real Call
After initial processing:
- They’ll have limited phone access
- Calls are expensive and time-limited
- May take 24-72 hours for first call
- Be patient—this is normal
Setting Up Phone Account
You’ll need to set up an account to receive calls:
- System varies by facility (Securus, GTL, etc.)
- Create account online or by phone
- Add funds (recommend $20-50 initially)
- Prepaid is usually required
What They Can Tell You (And What They Can’t)
Can discuss:
- How they’re being treated
- What they need (commissary, clothing)
- General emotional support
- Attorney contact information
Should NOT discuss:
- Details of the alleged crime
- Other people involved
- Evidence or witnesses
- Strategy
Day 3-7: Planning Ahead
The Designation Process
After court proceedings, they’ll be “designated” to a federal facility:
- Can take 2-8 weeks
- DSCC (Designation and Sentence Computation Center) decides
- You can request preferred facilities but no guarantees
- Factors: security level, medical needs, proximity to family
Timeline Reality Check
Here’s a realistic timeline of what to expect:
| Phase | Timeframe | What Happens |
|---|---|---|
| Arrest to initial appearance | 24-72 hours | Processing, first court hearing |
| Pre-trial detention | Weeks to months | Held at local facility or federal courthouse |
| Sentencing (if plea or verdict) | 2-6 months post-arrest | Judge issues sentence |
| Designation to facility | 2-8 weeks post-sentencing | DSCC assigns permanent facility |
| Transit (“Diesel Therapy”) | 1-6 weeks | Transfer to designated facility |
| Arrival at facility | Variable | CorrLinks and regular contact resume |
Total time from arrest to stable communication: 3-6 months minimum.
This is brutal to read. But knowing the timeline helps you plan instead of panic.
Be prepared for:
- Weeks of uncertainty
- Limited contact during transfers
- Slow information flow
- Frustration with the system
Telling Others
This is personal. Only you know what’s right for your situation.
If you need to tell employers:
“[Name] is dealing with a serious personal matter. We’ll have updates soon.”
If you need to tell family:
“[Name] has been arrested. We don’t have all the information yet. I’ll share what I can when I can.”
If you need to tell children: See our guide: Talking to Children About Incarceration
Financial Triage
Immediate priorities:
- Attorney costs (if hiring private)
- Basic household bills
- Phone/communication funds
- Commissary (once they’re placed)
Can wait:
- Travel for visits (they won’t be placed yet)
- Large commissary deposits
The Communication Blackout Period
Weeks 2-6: The Hardest Part
After initial court proceedings and before facility placement:
- Contact is extremely limited
- They may be in transit (“Diesel Therapy”)
- You may not know where they are
- This is terrifying but temporary
Tracking Location
During this period:
- BOP Inmate Locator may update slowly
- Attorney may have information
- Patience is your only option
Coping Strategies
- Connect with other families (support groups, Facebook)
- Take care of yourself (you matter too)
- Prepare for their placement (research facilities)
- Start thinking about long-term communication
Once They’re Designated
What Changes
Once they reach their permanent facility:
- Regular phone calls become possible
- Email (CorrLinks) becomes available
- Visitation can be scheduled
- Routine can be established
Communication Setup
CorrLinks (email):
- They’ll add you to their contact list
- You’ll receive an invitation
- Takes 2-3 days for approval
- See our Complete CorrLinks Guide
Phone:
- Set up account with facility’s provider
- Add funds
- Schedule regular call times if possible
Visits:
- Apply for visitor approval (background check)
- Learn facility-specific rules
- Plan travel logistics
Getting Through This
You’re Allowed to Feel
- Angry
- Scared
- Sad
- Ashamed
- Relieved (that the uncertainty is over)
- All of the above at once
None of these feelings are wrong.
Resources for You
If you need to talk to someone right now:
- 988 — Suicide & Crisis Lifeline. Call or text, anytime.
- SAMHSA — 1-800-662-HELP (4357). Free, confidential, 24/7.
Organizations that help:
- Prison Fellowship — Resources on what to expect at every stage
- FAMM — Advocacy and support for families
- Prison Families Alliance — Free support groups, online and in-person
Find your people:
- Strong Prison Wives and Families — 30,000+ on Facebook
- Prison Talk Online — Someone’s always awake
What Comes Next
This guide covers the first 72 hours. But you’ll need more:
A Final Note
The system is confusing, slow, and often cruel to families. None of this is your fault. You’re doing the best you can.
The days and weeks ahead will be hard. But families get through this. Relationships survive. People come home.
One step at a time.
This guide is for informational purposes only and is not legal advice. Consult with an attorney for specific legal questions.
Last updated: July 2025
Stay connected with BridgeInside
Get instant notifications when your loved one sends a message.
Join the Waitlist